Training Modules

Are you a new First Choice VIP Care (D-SNP) provider or do you need a quick refresher about how to work with our plan? Learn more about the First Choice VIP Care dual eligible special needs plan (D-SNP) by using our training modules on the topics below. You can download a PDF version of each module to print and review at your own pace, or watch one of our videos to view, listen to, and follow along with the training.

This overview covers all modules for a complete understanding of our plan.

Use this quick guide to learn more about D-SNP benefits.

Learn about filing claims for First Choice VIP Care.

This module provides important tips and reminders for working with a diverse population.

Learn how members are eligible for First Choice VIP Care.

Take this required annual training to find out more about the Model of Care.

Learn about what requires prior authorization and how our prior authorization process works.

Get quick highlights about the various resources we offer our providers.

Includes Care for Older Adults (COA), controlling blood pressure, adult BMI, and more.

Risk adjustment is a method used by the Centers for Medicare & Medicaid Services (CMS) to account for the overall health and expected medical costs of each individual enrolled in a Medicare Advantage (MA) plan.

Star measures assess quality healthcare and plan responsiveness.