Communications
As a provider participating in First Choice VIP Care (HMO D-SNP), we consider you a partner in our members' care. This section of the site is just for you. Access all of your important plan communications here — including fax blast notices and newsletters.
If you need more information, call Provider Services at 1-888-978-0151.
Fax blast notices
- First Choice VIP Care Plus is sunsetting (PDF) updated February 6, 2026
- Humira drug formulary change (PDF) updated November 24, 2025
- Edifecs provider notice (PDF) updated November 17, 2025
- HPMS memo fax scam alert (PDF) updated November 6, 2025
- Provider Performance Report HEDIS Incentive 2025 (PDF) July 31, 2025
- Risk Adjustment Program — new vendor, UST HealthProof notice (PDF) July 9, 2025
- HEDIS Incentive Program (PDF) April 8, 2025
- Model of Care (MOC) Executive Summary provider notice (PDF) March 12, 2025
- Restoration of Optum/Change Healthcare Connectivity (PDF) December 3, 2024
- HEDIS Incentive Program (PDF) July 29, 2024
- 2024 Model of Care Annual Training Requirement (PDF) July 2, 2024
- Optum Initial Provider Notification (PDF) June 12, 2024
- Remittance Advice Payment Recovery Details Now Available (PDF) May 14, 2024
- Model of Care summary letter (PDF) May 14, 2024
- Electronic Remittance Advice (ERA/835) Access and Claims Timely Filing Deadline Extension (PDF) March 25, 2024
- Additional Information on Claims Payment and Electronic Claims Submission to Availity (PDF) March 19, 2024
Pharmacy newsletter
Provider Manual
Provider newsletters
- Quality & Stars News — 1st edition (PDF)
- Claims News — 1st edition 2025 (PDF) February 24, 2025