Communications
As a First Choice VIP Care (D-SNP) participating provider, we've made it easy for you to access all of your important plan communication in one place. In this section, you'll find provider-centric newsletters, bulletin, and the latest version of the Provider Manual.
If you don't find what you're looking for, or if you have any other questions, call First Choice VIP Care Provider Services at 1-888-978-0151.
Fax Blast Notices
- HEDIS Incentive Program (PDF) April 8, 2025
- Model of Care (MOC) Executive Summary provider notice (PDF) March 12, 2025
- Restoration of Optum/Change Healthcare Connectivity (PDF) December 3, 2024
- HEDIS Incentive Program (PDF) July 29, 2024
- 2024 Model of Care Annual Training Requirement (PDF) July 2, 2024
- Optum Initial Provider Notification (PDF) June 12, 2024
- Remittance Advice Payment Recovery Details Now Available (PDF) May 14, 2024
- Model of Care summary letter (PDF) May 14, 2024
- Electronic Remittance Advice (ERA/835) Access and Claims Timely Filing Deadline Extension (PDF) March 25, 2024
- Additional Information on Claims Payment and Electronic Claims Submission to Availity (PDF) March 19, 2024
Pharmacy Newsletter
Provider Manual
Provider Newsletters
- Claims News — 1st edition 2025 (PDF) February 24, 2025